Professional Trainer Facilitator Certificate



  View map


Intense experience-based programme to become a transformational trainer


Training departments are beginning to realize that people do NOT learn effectively by passively consuming information. It is a waste of training dollars and yields low return on investment.

Participants typically retain 5 -30 of information in average training programs. We show you how to increase retention up to 90 or more.

This intense experience-based programme gives you access to tools, strategies, and techniques orchestrated in a fashion that elevates learning to a new level of experience and efficacy. We show you how to optimize your training environment and training programs to achieve outstanding learning results.


Participants Should Be Able To

ocus on practical, proven, leading-edge techniques and strategies that both new and experienced trainers can begin to use immediately with success.


Participants will be assessed and learn how to:

  • Build “instant” rapport with participants and get buy-in from the beginning.
  • Deliver content logically and simply in a brain-friendly fashion.
  • Orchestrate the optimum environment for your training.
  • Engage the audience in multi-faceted, ingenious ways to facilitate learning.
  • Use and combine compelling audio & visual aids to utilize more senses.
  • Reinforce learning relevance to the job, and nail down commitments.
  • Choose creative and stimulating delivery formats for “dry” material.
  • Facilitate partner and group activities applicable to learning objectives.
  • Plan and design a seamless, multi-sensory training that will have lasting impact.



Interactive Facilitation, Group Discussion, Brainstorming Sessions, Exercises & Role plays


For Whom

For Trainers, Instructors, Facilitators, Course Developers, and Subject Matter Experts:


Course Outline


20 Days Soft Skills (SS) Trainer Modules OR

20 Days Financial Skills (FS) Trainer

FULL Certification:

30 Days [10 Days Core Unit + 10 Days SS + 10 Days FS]

Understanding How Adults Really Learn

  • Introduction to Accelerated Learning (AL) methodology
  • The traditional approach to learning versus the AL approach
  • How traditional training makes learning more difficult

Different Learning Styles and How To Accommodate Them

  • The different needs of visual, auditory and kinesthetic learners
  • VAKI principle training strategies for each type
  • How to reach all learning modalities when conducting training

Engagement Strategies For Enhanced Learning

  • Keeping your participants alert, engaged, open and relaxed
  • Using rapport-building techniques with success
  • Using activities and games to reinforce the learning
  • Implementing a variety of learning exercises
Understanding Training and Facilitation

  • What is Training?
  • What is Facilitation?
  • Identifying Appropriate Situations for Each

Gathering Materials

  • Identifying Participants’ Needs
  • Reviewing the Materials
  • Identifying and Resolving Gaps
Everyone Can Trainer…! But can you Market Your Own Programs
We must know HOW… to market beside excellent in delivering trainings

  • How to build your market space
  • Overcoming self- marketing barriers
  • Creative ways to market your programs
  • Setting ground rules and why they are important in winning relationships
  • Common mistakes to avoid
  • Allowing reflection on the content to create a sense of ownership
  • Group Masterminding of Marketing Ideas amongst candidates
  • Unethical behavior and industry standard
Developing Program Outlines And Program Structure

  • Standards to adhere to
  • Regulatory Aspects
  • Professional Industry Standards and compliance

Assessing and evaluating training

  • Assessment of learning objectives
  • Evaluation of training
Designing Competency Based Programs (CBT) The Current Ups-killing Needs

  • CBT Methodology & Framework
  • Writing Training Objectives With CBT Approach
  • Developing Training Materials & Content The CBT Trend
  • Assessors Role In CBT Learning Framework
Practical Workshop On Designing Competency Based Programs

  • Comparing Competency Based Training Versus Conventional Approach using TNA
  • Competency Structures And Standards
  • CBT Approach in Preparing Training Content, Sequence & Interactive Delivery
  • CBT Approach Using Assessments & Evaluation: Alleviating The Standards In ASEAN
Question-Fielding Techniques

  • Active listening
  • Discovering questioning
  • Handling difficult questions
  • 10 quick tips
  • The SIR method
  • Maintaining control of audience
  • Techniques for handling questions

Closing Performance

  • Closing with a triple BANG!
  • 9 types of professional closers
  • Handling difficult questions
  • The Y factor
  • How to avoid the tomatoes
  • The power of acknowledgement
Coaching Wisdom

  • Are You a Boring Trainer? A Time Of Reflection….
  • Bouncing back with 10 training tools and resources ( Part 1)
  • 10 Training Tools and Resources Preparation ( Part 2)
  • 10 Training Tools and Resources Scouting On-The-Field Work ( Part 3)
  • The secrets of a Great Facilitator and Trainer
  • Physical, Emotional and Spiritual Enhancement Training For Trainers
Assessment Individual Project

  • Participants will have an opportunity to prepare and deliver an assessment.
Continue … Assessment Individual Project

  • Participants will have an opportunity to receive personal feedback and coaching from the lead trainer and peers.


Soft skills trainer – 10 Days

Core Units:

Business Communication OR

Presentation Skills

Corporate Grooming

Elective Unit (Select 1 only):

Leadership Training

Stress Management

Financial Skills Trainer – 10 Days

Financial Skills Trainer Fundamentals

Finance and accounting for business

Financial Statement analysis